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Services A – Z
Airports
N.B.: Frankfurt is not always Frankfurt! Avoid confusion!
- FRA I Frankfurt Airport (13 km to Frankfurt main station)
- www.frankfurt-airport.com I App: Frankfurt Airport
- General requests and flight information: fee-based hotline: +49 (0) 180/63724636
- Federal police HQ at airport: Tel. +49 (0) 69/69078578
- HHN / Frankfurt-Hahn Airport (125 km to Frankfurt main station)
- www.hahn-airport.de
- Shuttle from Frankfurt Airport, Terminal 1, coach park P36, approx. 2 hrs, Info: www.bohr.de/linienverkehr/buslinie-hahn-frankfurt, Bookings: www.flibco.com
Bicycles
Discover Frankfurt by bike rental, here the most important suppliers:
- Call a Bike I App: Call a Bike I www.callabike-interaktiv.de
- Nextbike I www.nextbike.de
Consulates
Credit card cancellation
- Emergency call: 116116 / www.sperr-notruf.de
Day Spas
- Meridian Spa in Skyline Plaza, Europa-Allee 6 I www.meridianspa.de
- Titus Therme in Nordwestzentrum, Walter-Möller-Platz 2 I www.frankfurter-baeder.de
Discount tickets
- Frankfurt CARD I RMV-combi-ticket for Frankfurt with discounts for attractions, from € 12.00/day, available at Tourist Information offices and online: www.visitfrankfurt.travel/frankfurtcard
- Rhein Main CARD I RMV-combi-ticket for RMV public transport network with discounts for attractions, from € 34/2 days, available at Tourist Information offices and online: www.visitfrankfurt.travel/buchen/rheinmaincard#/
- Museumsuferticket I free entry to 34 museums in Frankfurt, from € 21/2 days, available at participating museums and at Tourist Information office Römer, www.museumsufer.de
Emergency medical services
- Pharmacy out of hours service I www.aponet.de
- Emergency medical assistance I Hotline: 116117 I www.bereitschaftsdienst-hessen.de
- Emergency paediatric assistance I Hotline: 116117 I www.bereitschaftsdienst-hessen.de
- Emergency dental assistance I Tel. +49 (0) 69/59795360 I www.zahnarzt-notdienst.de
Emergency services
Exhibition centre Frankfurt
- www.messefrankfurt.com I U-Bahn station Festhalle/Messe I S-Bahn station Frankfurt (Main) Messe
Guided tours
- Frankfurter Stadtevents I www.frankfurter-stadtevents.de
- Tourismus+Congress GmbH Frankfurt am Main I www.frankfurt-tourismus.de
Hospitals
- Universitätsklinikum Frankfurt I Theodor-Stern-Kai 7, Tel. +49 (0) 69/63010 I www.kgu.de
- Bürgerhospital I Nibelungenallee 37, Tel. +49 (0) 69/15000 I www.buergerhospital-ffm.de
- Tierklinik Bockenheim (Veterinary clinic) I Juliusstraße 12, Tel. +49 (0) 69/97094955 (24 hrs emergency service) I www.tierklinik-bockenheim.de
Limousine service
- Frankfurt Limousines – Chauffeur & Limousinenservice I Tel. +49 (0) 69/90027733 I www.frankfurt-limousines.de
- Interline Frankfurt I Tel. + 49 (0) 69/67700977 I www.interline-frankfurt.de
- PMK Chaffeurservice I Tel. +49 (0) 69/95633400
Long distance buses
- Fee-based hotline: +49 (0) 180/6972797
- Central bus station (ZOB) Frankfurt I south side of main station, Stuttgarter Str. 16, Tel. +49 (0) 1573/0802481
Lost property
- Deutsche Bahn lost property office I Tel. +49 (0) 69/26534831, register your lost property using fee-based hotline: +49 (0) 900/1990599
- Frankfurt main station lost property office I Tel. +49 (0) 69/26534831
- Rhein-Main-Verkehrsverbund lost property office I Tel. +49 (0) 69/24248024
- Frankfurt city lost property office I Kleyerstraße 86, Tel. +49 (0) 69/21242403
- Frankfurt Airport lost property office I Terminal 1, Zone A, Level 0 / Tel. +49 (0) 69/69066359
Parks
- Grüneburgpark I U-Bahn station Westend
- Günthersburgpark I tram stop Günthersburgpark
- Ostpark I tram stop Eissporthalle/Festplatz
- Palmengarten (entrance fee) I Siesmayerstraße 61, U-Bahn-station Westend, bus stop Siesmayerstraße I www.palmengarten.de
Police
- 1st precinct (city centre) I Zeil 33, Tel. +49 (0) 69/75510100
- 4th precinct (main station area) I Gutleutstraße 112, Tel. +49 (0) 69/75510400
Press media
- Frankfurter Allgemeine Zeitung I www.faz.de
- Frankfurter Rundschau I www.fr.de
- Journal Frankfurt I www.journal-frankfurt.de
Railway stations
Overview of the most important railway stations:
- Hauptbahnhof I Main railway station, terminus, daily approx. 490,000 passengers
- Frankfurt am Main airport station I biggest German airport, daily approx. 23,000 passengers
- Frankfurt (Main) Süd I South station, regional and long-distance trains, through station
Sightseeing tours
- Bus I Hop On–Hop Off I 16 Stops all over the city, hop on at central station or „Paulsplatz/Römer“, from € 15.90 I www.frankfurt-sightseeing.com
- Boat trips I Primus-Linie I from Eiserner Steg, 50 minutes from € 13.50 I www.primus-linie.de
- Tram I Ebbelwei-Expreß I from Messe (exhibition centre) to Zoo and return, hop on at any stop, € 8 I www.ebbelwei-express.de
Sport stadiums
- Deutsche Bank Park I Mörfelder Landstraße 362 I soccer
- Stadion am Bornheimer Hang – PSD-Bank Arena I Soccer + American Football
- Eissporthalle I Am Bornheimer Hang 4 I Ice hockey
- Süwag Energie ARENA (Ballsporthalle Frankfurt) I Silostraße 46 I Basketball
Swimming pools
- Outdoor pool Brentano I Rödelheimer Parkweg
- Panoramabad (water park) I Inheidener Straße 60
- Outdoor pool Stadion I Mörfelder Landstraße 362
Taxis
- App: myTaxi
- Frankfurts Taxi-Ruf I Tel. +49 (0) 69/230001
- Main Taxi Frankfurt I Tel. +49 (0) 69/733030
- Velotaxi (bike) I www.velotaxi-frankfurt.de I Tel. +49 (0) 69/71588855
Tourist Information
- Tourist Information Höchst I Tabak & Presse Krämer, Antoniterstr. 22
- Tourist Information Römer I Römerberg 27
Trains and local transport
- Rhein-Main-Verkehrsverbund I local transport network: www.rmv.de I App: RMV
- Deutsche Bahn I German railway system: www.bahn.de I App: DB Navigator
- Night transport I www.rmv.de
Websites
- www.frankfurt.de I official Frankfurt city website
- www.kultur-frankfurt.de I official Culture Office website
- www.frankfurt-tourismus.de I Official website for Tourismus+Congress GmbH
- www.frankfurt-handicap.de I Website for disabled-friendly travelling